Work & Holiday Mode
Automatic lead routing based on agent availability
Work & Holiday Mode
Smart availability management
How it Works
Always Available
Work Balance
Smart Backup
Key Features
Preset working hours and holiday schedules
Automatic lead routing based on availability
Break time management
Shift scheduling system
Backup agent assignment
Real-time availability tracking
Success Stories
Real Estate Team
Zero missed leads during holidays
24/7 lead coverage achieved
Improved work-life balance
90% faster response during off-hours
Sales Team
100% lead coverage during breaks
Reduced agent stress
Better resource utilization
Improved team satisfaction
Quick Questions
How does it handle unexpected absences?
The system automatically detects unavailability and redistributes leads to backup agents based on workload and performance metrics.
Can we set different schedules for teams?
Yes, you can create custom schedules for different teams. The system will automatically route leads based on these schedules.
How are holidays handled?
You can schedule holidays in advance, and the system will automatically adjust lead distribution to ensure continuous coverage while respecting agent schedules.
Explore Other Solutions
Smart Lead Distribution
Intelligent lead routing based on agent performance and availability
Multi-View Dashboard
Customize workspace with table or card view layouts
Mobile-First Design
Full functionality on any device, anywhere
Social Integration
Automated lead capture from social platforms
Message Scheduler
Automated WhatsApp messaging system
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